Privacy Policy

Plus Materials Pte. Ltd. (“Plus Materials”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit our website www.plus-materials.com or communicate with us.

We comply with the Personal Data Protection Act 2012 of Singapore (“PDPA”). Where the EU General Data Protection Regulation (“GDPR”) applies to our processing of your personal data, we also comply with it.

1. Who We Are

Plus Materials Pte. Ltd.
UEN: 202621112M
51 Goldhill Plaza, #08-10, Singapore 308900
Email: [privacy@plus-materials.com]

2. Personal Data We Collect

We may collect the following personal data:

Information you provide to us: your name, company name, job title, email address, telephone number and any information you include in messages, enquiries, offers or documents you send us.
Business communication data: records of our correspondence and transactions with you or your company.
Website usage data: technical information such as your IP address, browser type, device information and pages visited, collected through cookies and similar technologies. Please see our Cookie Policy for details.

We do not intentionally collect sensitive personal data, and we ask that you do not send us such data.

3. How We Use Your Personal Data

We use your personal data to:

respond to your enquiries and provide quotations;
negotiate, enter into and perform contracts with you or your company;
arrange sampling, analysis, shipment, documentation and payment;
comply with legal, regulatory, customs and waste-shipment requirements;
maintain and improve our website; and
send you business updates where you have agreed to receive them. You may unsubscribe at any time.

Legal basis (for persons in the EU/EEA): We process your personal data where it is necessary to perform a contract or take steps at your request before entering into a contract, to comply with a legal obligation, for our legitimate interests in operating and developing our business, or on the basis of your consent.

4. Disclosure of Personal Data

We do not sell your personal data. We may share it with:

our service providers, such as website hosting, IT and email providers;
logistics companies, inspection and assay laboratories, banks and insurers, where needed to carry out a transaction;
our affiliated companies, for business purposes consistent with this policy;
professional advisers, such as lawyers and accountants; and
government and regulatory authorities, where required by law.

5. International Transfers

Our website is hosted by Wix.com, and some of our service providers may process data outside Singapore. Where we transfer personal data outside Singapore or the EU/EEA, we take reasonable steps to ensure it receives a standard of protection comparable to that under the PDPA and, where applicable, the GDPR.

6. Retention

We keep personal data only as long as necessary for the purposes described above, or as required by law (for example, for accounting, tax and trade-compliance records). We then delete or anonymise it.

7. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, use, disclosure, alteration or loss. No method of transmission over the internet is completely secure, but we work to protect your data.

8. Your Rights

Under the PDPA, you may request access to and correction of your personal data, and you may withdraw your consent to our use of it.

If the GDPR applies, you also have the right to request erasure, restriction of processing, data portability, and to object to processing. You also have the right to lodge a complaint with the data protection authority in your country.

To exercise any of these rights, please contact our Data Protection Officer (see Section 11). We will respond within a reasonable time and in accordance with applicable law.

9. Third-Party Websites

Our website may contain links to other websites. We are not responsible for their privacy practices. Please read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Last updated” date.

11. Contact Our Data Protection Officer

If you have any questions about this Privacy Policy or our handling of your personal data, please contact:

Data Protection Officer
Plus Materials Pte. Ltd.
51 Goldhill Plaza, #08-10, Singapore 308900
Email: [privacy@plus-materials.com]